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Why we collect your personal information?

We collect and receive personal information from our customers or from other business referrers in order to conduct our business, including assessing and obtaining approval for loans. From time to time, we may offer other products and services. To enable us to maintain a successful business relationship with you, we may disclose your personal information with other organisations that provide products or services used or marketed by us. The type of organisations to which we are likely to disclose information about you include other mortgage intermediaries, lenders, valuers, lenders mortgage insurers, surveyors, accountants, credit reporting agencies and lawyers. We may also disclose your personal information to any other organisation that may have or is considering having an interest in your loan, or in our business.

How do we collect your personal information?

Where reasonable and practical, we will collect your personal information only directly from you.

To whom will we disclose your personal information?

Where possible, we will inform you, at or before the time of collecting your personal information, the types of organisations to whom we intend to disclose your personal information.Prior to disclosing any of your personal information to another organisation, we will take all reasonable steps to satisfy ourselves that:

i.     The organisation has a commitment to protecting your personal information at least equal to our commitment; and

ii.    You have consented to us doing so.

Sometimes we are required or authorised by law to disclose your personal information. Circumstances in which we may disclose your personal information would be to a Court or Tribunal in response to a request or in response to a subpoena or to the Australian Taxation Office.



 
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